Manager Development Programmes

Your managers have the biggest influence on the performance of your people and therefore on the performance of your business.

But… often managers have been promoted to a people manager position because they are good at their day jobs. They may be great at what they do but that doesn’t necessarily make them a great people manager.

Employers who give their managers the skills to bring out the best in their people, reap the benefits of an engaged and productive workforce.

We help managers of all levels develop their people skills. We offer a range of programmes, adapted to meet the specific needs of your workplace.

Here are some of our Manager Development Programmes suitable for the development of managers (or potential managers) within your organisation:

Manager Development Programme

Good managers are critical to an organisation’s success. This 4-day programme gives managers everything they need to maximise their effectiveness as a people leader.

What Do Participants Learn?

Managers gain the full range of skills required for effective management:

  • Knowing how to motivate, develop and support their team
  • Coaching and providing feedback
  • Delegating
  • Communicating and influencing
  • Dealing with conflict
  • Managing change

Who Should Attend?

  • Managers who are new to managing people
  • Managers who have not previously received any formal management training
  • Associates who will soon take on people management responsibility

Format

  • 4 days
  • Experiential workshop
  • Instructor-led

Manage People for Peak Performance

The perfect introduction to people management. This 1-day experiential workshop gives managers the tools and techniques they need to effectively motivate and engage their teams to achieve peak performance. 

What Do Participants Learn?

Managers gain a clear view of their role as a manager:

  • Understanding their people and what’s important to them
  • Setting expectations and goals
  • Coaching, listening and questioning skills
  • Providing effective feedback
  • The performance management cycle
  • Recognition, celebration and reward
  • Prioritisation, what and how to delegate

Who Should Attend?

  • Managers who are new to managing people
  • Managers who have not previously received any formal management training
  • Associates who will soon take on people management responsibility

Format

  • 1 day
  • Experiential workshop
  • Instructor-led

Coach for Growth

Coaching drives performance and engagement. This 2-day experiential workshop gives managers the coaching skills they need to help their associates approach challenges and acquire new skills.

What Do Participants Learn?

Managers practice a range of coaching skills:

  • Being open, listening to understand and suspending judgement
  • Skilful questioning
  • Understanding motivations, strengths and aspirations
  • Challenging thinking and assumptions
  • Helping others find their own solutions
  • Knowing when to coach vs. when to direct
  • Delivering constructive feedback

Who Should Attend?

  • People managers of any level
  • Anyone who develops and coaches others

Format

  • 2 days
  • Experiential workshop
  • Instructor-led

Lead Through Change

This 1-day experiential workshop prepares participants with the skills  to apply best practice change techniques and successfully drive change initiatives.

What Do Participants Learn?

Participants gain an understanding of how people experience change and what they need to change successfully:

  • Understanding how people react to change
  • Navigating people successfully through change
  • Applying an easy to use model for individual change
  • Building a change plan for their own change project

Who Should Attend?

  • People leaders
  • Change managers

Format

  • 1 day
  • Experiential workshop
  • Instructor-led

Influence for Impact

In today’s workplace, we need to make things happen, without authority. This 2-day experiential workshop gives participants the skills they need to influence people both inside and outside the organisation.

What Do Participants Learn?

Participants will learn how to have an impact and get things done in complex working environments:

  • Understanding and connecting with people
  • Practicing influencing skills
  • Understanding individual styles
  • Dealing with conflict
  • Presenting their ideas

Who Should Attend?

  • Those who need to influence people over whom they have no direct authority, either within the organisation or externally

Format

  • 2 days
  • Experiential workshop
  • Instructor-led

Manage Thriving Teams

Managers make or break employee wellbeing. Equip your leaders with the skills needed to generate a culture of wellbeing, and the ability to recognise signs of poor mental health when they arise.

What Do Participants Learn?

Managers gain the knowledge, skills and key behaviours needed to lead thriving teams, aligned with the Thriving at Work core standards:

  • Understanding mental wellbeing and the link with performance
  • Creating a culture of wellbeing
  • Reducing burnout
  • Recognising signs of poor mental wellbeing
  • Conversational skills
  • Knowing what to do when a member of your team is suffering from poor mental health

Who Should Attend?

  • People leaders
  • HR

Format

  • 1 day
  • Experiential workshop
  • Instructor-led